Hamro Collection Return Policy

At Hamro Collection, we strive to provide the best shopping experience. If you are not satisfied with your purchase, we offer a straightforward return policy:

1. Eligibility for Return:

   • Returns are accepted within 7 days from the date of delivery.

   • Items must be unused, unworn, and in original condition with tags attached.

   • Sale or discounted items and customized items are non-returnable.

2. Return Process:

   • To initiate a return, contact us via WhatsApp (9779763635675) or email within 7 days of receiving the product.

   • Provide your order number, product details, and reason for the return.

3. Return Shipping:

   • The customer is responsible for the return shipping charges.

   • The product must be returned in the original packaging to ensure it reaches us safely.

4. Refund Process:

   • Once the returned item is received and inspected, we will process your refund within 5-7 business days.

   • Refunds will be made through the same payment method used for the purchase.

5. Exchanges:

   • We offer exchanges only if the item is defective, damaged, or incorrect. Please contact us immediately if there are any issues with your product.

6. Non-Returnable Items:

   • Customized products, underwear, and sale items are not eligible for returns.

For any further questions or assistance, feel free to reach out to us at WhatsApp (9779763635675).

Hamro Collection – Where quality meets satisfaction.