Shipping Policy
Welcome to Hamro Collection! We strive to deliver your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand our process.
Shipping Locations
We currently deliver across Nepal. If you're located outside our delivery zones, please contact us to explore special arrangements.
Processing Time
Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Local Deliveries (Kapilvastu area): 1-2 business days
Regional Deliveries: 3-5 business days
Please note: Delivery times may vary depending on external factors such as weather, holidays, or logistics partner delays.
Shipping Charges
Standard Shipping: NPR 200–300, depending on the delivery location.
Shipping charges will be calculated and displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via WhatsApp or email to monitor your package's progress.
Delivery Partners
We collaborate with trusted courier services to ensure safe and timely delivery.
Order Issues
If your order arrives damaged, incorrect, or incomplete:
Contact us within 48 hours of delivery.
Provide your order number and photos of the issue for quick resolution.
Cancellation Policy
Orders can be canceled before they are shipped.
Once shipped, cancellation requests will not be entertained.
Contact Us
For any questions or concerns about shipping, reach out to us at:
📞 WhatsApp/Call: +9779763635675
📧 Email: [email protected]
We appreciate your trust in Hamro Collection and look forward to serving you!
